Frequently asked questions

The Portrait: A digital portrait of your day, ready to print. Portrait and Story: The portrait, a booklet and a gift page to share. Your gift by email, ready to print and share.

Yes. Choose “I don’t know”: the preview and summary will use 12:00 noon local time, explicitly labelled as a conventional reference.

Astronomical calculations: 1 January 1940 to today. Weather: from 1981, where available; recent data may be revised. Weather is reconstructed from a model. If a source does not respond, try again: a temporary error does not mean the data does not exist.

A4 and A3; Letter and Tabloid available. Proportional resizing with margins. Your gift by email, ready to print and share. Download the original PDF, not a screenshot of the preview.

After payment, we prepare the files and email access to the private order page to the address provided. You can follow its status there; no fixed generation time is guaranteed.

Check your spam or junk folder too. If you cannot find the message, write to hello@adaytokeep.com with your order reference, if available. Do not send card details or private gift links.

Downloads are available for 24 months from first delivery. Downloads and the gift page are included for 5 years from first delivery. PDFs already downloaded remain usable without an expiry date. Resending an email does not extend the period. You will receive reminders 90 and 30 days before expiry.

No. With Premium, you decide whether to enable sharing and can revoke it. Private management is separate from the public link, which shows only a neutral notice after revocation or expiry.

No. Payment is one-off. Choose your package before buying: there are no renewals, paid extensions or an option to add the Story after delivery.

For help and complaints, write to hello@adaytokeep.com. To submit a withdrawal declaration, use the form linked below. The terms of sale explain the rights that apply to PDFs and online availability.